Case Study: Success For Grove Community Housing Association In The All-Ireland Housing Awards
The challenge When the pandemic hit Grove Community Housing Association (GCHA), like so many other organisations was faced with the extremely difficult challenge of having to continue to support their tenants, limited by reduced financial and staff resources and the need to protect both their own employees and their residents through proper implementation of social distancing regulations […]
Hyperautomation in Remote Visual Assistance
The word Hyperautomation is a word which was coined by Gartner Research in 2019 and it describes hyperautomation as follows; “It refers to a business-driven, disciplined approach that organizations use to rapidly identify, vet and automate as many business and IT processes as possible. Hyperautomation involves the orchestrated use of multiple technologies, tools or platforms, […]