Hosted Dialler
Maximise agent talk-time and productivity. Incorporate home workers quickly, securely and easily with our cloud contact centres.
- Reliable, secure platform using Amazon AWS technology.
- Easy agent set up with no downloads or apps, ideal for homeworkers.
- Same day provisioning and scalable from 1 to 1000 agents without disruption.
Hosted Dialler
Maximise agent talk-time and productivity. Incorporate home workers quickly, securely and easily with our cloud contact centres.
- PCI DSS certified security to ensure your data is secure.
- Seamlessly scalable and customisable that adapts as your business grows.
- Benefit from virtual agent, inbound and omnichannel capabilities.
Hostcomm's Cloud-Based Dialler
Cloud-Based
Be logged in to the dialler from anywhere with just a phone, web browser and an internet connection - allows for rapid home working set ups.
Highly Scalable
Have hundreds of logged in agents with virtually limitless dialler functions and features. Quickly add new agent to system when needed.
Competitively Priced
We develop most of our software in-house and combines it with award-winning third party products to provide maximum performance for a modest investment.
Powered by amazon for maximum reliability
Amazon AWS is currently the largest and most reliable cloud server host in the world. Using AWS technology, we can commit to 99.99% system uptime and 99.9999% data uptime. Coupled with the world’s fastest AWS high-speed global network, we can provide our dialler customers with a unique level of reliability, speed, international coverage and performance.
Key Features
- Multiple dialling modes
- Easy homeworker set up & use
- Call recording and AI analytics
- Comprehensive API
- Amazon AWS powered
- Ofcom fully compliant
- Google voicebot AI agents
- ISO27001 & PCI DSS environment
- Agent productivity & screen monitoring
- Unlimited UK based tech support
Pricing
We work with a variety of different size organisations, from 5 agents to 1000+ agents and everything in between. Our cloud-based dialler is scalable, plus it can rapidly adjust if new agents are added to the system. We have illustrated a few pricing examples below, but we can provide you with a quote based on your agent requirements:
5 Agents
-
£250 Setup Fee
-
Full Training
-
UK-based Support
-
Calling Time Not Included
10 Agents
-
£250 Setup Fee
-
Full Training
-
UK-based Support
-
Calling Time Not Included
40 Agents
-
£350 Setup Fee
-
Full Training
-
UK-based Support
-
Calling Time Not Included
All-Inclusive
-
Unlimited Calls
-
Full Training
-
UK-based Support
-
Calling Time Included
*Please note that these are pricing examples. Please contact us for an accurate quote that is specific to your organisation.
** ‘From £60 per agent’ is based on 100% of calls to UK 01, 02, 03 landlines. This includes the Dialler Agent set up fee. Minimum 4 agents. Includes unlimited calls.
5 Agents
-
£250 Setup Fee
-
Full Training
-
UK-based Support
-
Calling Time Not Included
10 Agents
-
£250 Setup Fee
-
Full Training
-
UK-based Support
-
Calling Time Not Included
40 Agents
-
£350 Setup Fee
-
Full Training
-
UK-based Support
-
Calling Time Not Included
All-Inclusive
-
Unlimited Calls
-
Full Training
-
UK-based Support
-
Calling Time Included
*Please note that these are pricing examples. Please contact us for an accurate quote that is specific to your organisation.
** ‘From £60’ is based on 100% of calls to UK 01, 02, 03 landlines. This includes the Dialler Agent set up fee. Minimum 4 agents. Includes unlimited calls. This fee is per agent, per month.
Industry Examples and use cases
Outsourcing & BPO
Hostcomm can provide a powerful predictive dialler, full PBX service features, and inbound call management. It automates the process of making large volumes of calls, using statistical algorithms in predictive dialling mode.
Energy & Utilities
Cloud contact centre technologies allow Utility companies to efficiently make and receive calls from their customers and offer a multi-channel contact centre service.
Debt Collection
When you integrate Hostcomm’s communication services with your CRM system, you can provide and collect the necessary information quickly and effectively by getting through to the right people, the first time.
And others such as:
- Charities
- Insurance
- Data & IT
- Financial Services
looking for a client example?
Download our case study.
Why choose Hostcomm?
Support
We offer unlimited phone support and a ticketing system where the average response time is 10 minutes. Our UK-based engineers all have a minimum of 3 year’s experience.
Reliability
As well as developing our own software, we are committed to working with quality 3rd party partners to bring you the best solutions.
Security
Hostcomm is certified at the highest level as a service provider for one of the strictest security standards in the industry, PCI-DSS.
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